Hotel Projects

Delivery, Warranty & After-Service

  • Q What is Craftique's standard lead time?

    A Normally, it takes 60  days  after drawings confirmation to ship. Sample production usually requires 15– 3 0 days . For urgent projects, please inform us in advance so we can coordinate production schedules.
  • Q What is the warranty period for Craftique Hospitality furniture?

    A We offer a 1-2  ye ar warranty  for our exported Hospitality furniture , covering structural issues under normal use conditions. Detailed warranty terms will be based on the signed contract.
  • Q Do Craftique offer installation services?

    A We usually provide installation guidance  and coordinate with local installation teams as needed. For large-scale projects, we can arrange to send technicians abroad for on-site supervision (additional fees may apply).
  • Q What happens if the hospitality furniture is damaged during transportation?

    A We conduct strict quality inspections and secure packaging  before shipment. If non-human damage occurs during transportation, we will actively assist with claims or arrange for replacements. Specific procedures will follow the signed contract.

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Craftique's mission extends beyond creating beautiful furniture. We aim to be the cornerstone of memorable hospitality experiences across Europe and beyond.
 
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 tongda222@163.net
  ChaChong Industrial Zone,Beijiao Town,Shunde,Foshan,Guangdong,China 
 
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