What is Tongda's standard lead time?

Normally, it takes 60 days after drawings confirmation to ship. Sample production usually requires 15–30 days . For urgent projects, please inform us in advance so we can coordinate production schedules.

What is the warranty period for Tongda Hospitality furniture?

We offer a 1-2 year warranty for our exported Hospitality furniture, covering structural issues under normal use conditions. Detailed warranty terms will be based on the signed contract.

Do Tongda offer installation services?

We usually provide installation guidance and coordinate with local installation teams as needed. For large-scale projects, we can arrange to send technicians abroad for on-site supervision (additional fees may apply).

What happens if the furniture is damaged during transportation?

We conduct strict quality inspections and secure packaging before shipment. If non-human damage occurs during transportation, we will actively assist with claims or arrange for replacements. Specific procedures will follow the signed contract.

Services & Solutions Category

Hotel FF&E Furniture Projects

Delivery, Warranty & After-Service

Q What is Tongda's standard lead time?

A Normally, it takes 60 days after drawings confirmation to ship. Sample production usually requires 15–30 days. For urgent projects, please inform us in advance so we can coordinate production schedules.
Q What is the warranty period for Tongda Hospitality furniture?

A We offer a 1-2 year warranty for our exported Hospitality furniture, covering structural issues under normal use conditions. Detailed warranty terms will be based on the signed contract.
Q Do Tongda offer installation services?

A We usually provide installation guidance and coordinate with local installation teams as needed. For large-scale projects, we can arrange to send technicians abroad for on-site supervision (additional fees may apply).
Q What happens if the furniture is damaged during transportation?

A We conduct strict quality inspections and secure packaging before shipment. If non-human damage occurs during transportation, we will actively assist with claims or arrange for replacements. Specific procedures will follow the signed contract.

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